FAQ Page

Shipping Time Frames

One of the most common inquiries we receive pertains to shipping time frames. Once your order is confirmed, it typically takes 1-3 business days for processing. Following this, delivery times may vary based on your location. Generally, domestic shipments take 1-4 business days, while international orders may require up to 21 business days for delivery. Please be assured that we strive to dispatch all orders as quickly as possible.

Refund Policy

We understand that occasionally items may need to be returned. Our refund policy allows customers to request refunds within 14 days of the purchase date. To initiate a refund, ensure that the item is in its original condition and packaging. Once we receive the returned item, we will process the refund, typically within 5-7 business days to the original payment method. For additional queries regarding refunds, our customer service team is ready to assist you.

Order Tracking

To enhance your shopping experience, we provide order tracking for every purchase. After your order has been shipped, you will receive an email with a tracking number and a link to view your shipment’s status. This tracking feature allows you to monitor your order’s journey from our warehouse to your doorstep, giving you peace of mind.